About Us

Quality Commitment

Committment to delivering highest quality and standard

Quality Assurance

Guardforce upholds the highest international standards of quality management, environmental management, health and safety. We have achieved the certification of ISO 9001:2015.

Striving for continuous improvement in all aspects of our business, Guardforce sets our priority on protecting our clients’ people and properties, through a high-level strategic focus on providing security solutions with clearly defined objectives, tailored to meet each client’s individual circumstances.

Understanding that our people make all the difference, we hold our associates to the highest standards of integrity and professionalism, and constantly motivate our staff to enhance their professional knowledge, skills and efficiency. 

Guardforce’s long-term success lies in our dedication to achieving continuous improvement and delivering reliable and high-quality service to our clients.

Our quality assurance process ensures the commitment and involvement of the entire organisation by:
Gathering and analysing customer feedback regarding service quality
Identifying and leveraging best practices for service design
Discovering and analysing any service issues or areas for improvement
Categorising and prioritising problem resolution
Identifying root causes of issues
Taking actions to eliminate underlying causes
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