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Quality Commitment
QUALITY ASSURANCE

COMMITTMENT TO DELIVERING HIGHEST QUALITY AND STANDARD

Guardforce is committed to upholding the highest international standards of quality management, environmental management, health and safety. We are certified for ISO 9001, ISO 14001 and ISO 45001.

Striving for continuous improvement in all aspects of our business, Guardforce sets our priority on protecting our clients’ people and property, through a high-level strategic focus on providing security solutions with clearly defined objectives, tailored to meet each client’s individual circumstances.

Understanding that our people make all the difference, we hold our associates to the highest standards of integrity and professionalism, and constantly motivate our staff to enhance their professional knowledge, skills and efficiency.

01

Gathering and analysing customer feedback regarding service quality

02

Identifying and leveraging best practices for service design

03

Discovering and analysing any service issues or areas for improvement

04

Categorising and prioritising problem resolution

05

Identifying root causes of issues

06

Taking action to eliminate underlying causes

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